Terms

Terms and Conditions for Repairs

The customer authorises First Computers (East Anglia) Ltd to carry out a diagnostic evaluation, after this we can provide you a schedule of work, repair costs and time frame.

If you decide not to go ahead with the repair, a diagnostic fee of £19.50 inc Vat would be payable

 

Liability

First Computers (East Anglia) Ltd cannot be held responsible for any data loss either during or after the repair, we recommend all customers to backup their device on a regular basis.

Customers should acknowledge the importance of backing up data before initiating repairs.

 

Collection

All repairs must be collected within 90 days, if your device isn’t collected within this period, we reserve the right to dispose of your item.

 

Payment

Payment must be made in full on collection of your device, we accept Cash, Bank Transfer & Credit/Debit cards.

 

Confidentiality

We will not share your information with any other party and we will maintain confidentiality of your data and information.